Returns & Exchanges Policy

RETURN POLICY

ALL SALES ARE FINAL. WE ACCEPT RETURNS FOR EXCHANGES & FOR ITEMS DAMAGED IN TRANSIT.

EXCHANGES

TO BE ELIGIBLE FOR AN EXCHANGE, YOU MUST FIRST EMAIL US WITHIN 7 BUSINESS DAYS OF RECEIVING YOU ORDER AT [email protected] TO ALERT US OF THE DAMAGE, THEN RETURN THE DAMAGED ITEM(S) TO US. UPON RECEIPT OF THE DAMAGED ITEM WE WILL SHIP OUT A REPLACEMENT.
WE WILL NOT EXCHANGE CLOTHING WITH OBVIOUS SIGNS OF USE, OR WITH MISSING TAGS.
ANY ITEM NOT IN ITS ORIGINAL CONDITION, IS DAMAGED OR MISSING PARTS FOR REASONS NOT DUE TO OUR ERROR WILL NOT BE APPLICABLE FOR EXCHANGE.

EXCHANGES (IF APPLICABLE)

WE ONLY REPLACE ITEMS IF THEY ARE DEFECTIVE OR DAMAGED. IF YOU NEED TO EXCHANGE IT FOR THE SAME ITEM, SEND US AN EMAIL AT [email protected] AND RETURN YOUR DEFECTIVE ITEM TO US. ONCE YOUR RETURN IS RECEIVED AND INSPECTED, WE WILL SEND YOU AN EMAIL TO NOTIFY YOU THAT WE HAVE RECEIVED YOUR RETURNED ITEM. WE WILL ALSO NOTIFY YOU OF THE APPROVAL OR REJECTION OF YOUR EXCHANGE. IF YOU ARE APPROVED, THEN YOUR REPLACEMENT WILL BE PROCESSED.

SHIPPING

TO RETURN YOUR PRODUCT, YOU SHOULD CONTACT US PRIOR TO SHIPPING THE ITEM.
YOU WILL BE RESPONSIBLE FOR PAYING FOR YOUR OWN SHIPPING COSTS FOR RETURNING YOUR ITEM. SHIPPING COSTS ARE NON-REFUNDABLE.
DEPENDING ON WHERE YOU LIVE, THE TIME IT MAY TAKE FOR YOUR EXCHANGED PRODUCT TO REACH YOU, MAY VARY.
IF YOU ARE SHIPPING AN ITEM OVER $75, YOU SHOULD CONSIDER USING A TRACKABLE SHIPPING SERVICE OR PURCHASING SHIPPING INSURANCE. WE DON’T GUARANTEE THAT WE WILL RECEIVE YOUR RETURNED ITEM.

LOST OR STOLEN PACKAGES